Everything you are looking for in a hosting company
Stability. Security. Speed.
If constant availability and security of your website is of utmost importance to you when it comes to conducting business well, it is essential to choose a reliable solution.
It is only natural to expect hosting to be stable, secure and always functional. Most hosting companies, though, strive towards quantity, towards a greater number of customers, ignoring the most important thing in the process – the quality of their services.
MyCity-hosting is described by three primary postulates:
- 24/7 website uptime
- Maximum loading speed
- Secure and regular access
MyCity-hosting is stable, fast, reliable and professional. Our years of conducting business, our reliability and our efficiency are behind us.
About our servers
The servers themselves are located in a datacenters in USA and Germany, where they are under 24/7 monitoring. They are in air-conditioned rooms and are constantly plugged in to a power source. The network is secured with redundant links, and all servers are behind advanced DDoS firewall protection. Everything has been provided so that servers are never offline.
We guarantee that our servers will be up 99% of the time in a month. It can never happen that your website just “disappears” from the network. This is especially important for the companies that need daily interaction with their clients, as well as the constant uptime of the website.
Every night, we do data backup, so that the updated information from your website are always secure. This means that it is always possible to retrieve a copy of all the files from the day before (or the month before), in case of any unforeseen circumstances. Backup copies are stored on two different geolocations in Europe, and they are safe, even in the case of a natural disaster on one of the locations.
Our servers are under constant antivirus scanning procedures. We are on a constant lookout for malicious software, such as injected PHP scripts. All websites in our network are running behind a DDoS firewall protection. We also provide free technical assistance for HTTPS (SSL) protocol/certificate implementation.
Our e-mail servers are reliable and protected from spam and viruses, and each website is assigned at least eight e-mail accounts. E-mail servers are accessed through an encrypted SSL protocol, and e-mails are easy to read and send via standard e-mail clients, like Outlook and Thunderbird. Webmail is also an always available possibility for an easy access to your e-mails.
In case of any questions or possible problems, you can always contact our tech support, available from 09:00 to 00:00 on working days and from 13:00 to 00:00 during weekends for e-mail contact. We are at your disposal and we will answer in a timely manner.
If you wish to know who we are, how we came to be and what are the ideas that guide us, you can read the story about it.